Don't for one second think that you are a valued member here. Once they receive your money they could care less about you or your experience you have. The staff are some of the most disrespectful people you will ever meet. They have rules and regulations that the staff does not follow..... They make up the rules as they go and handle things the way they see fit. Particularly the staff member Melissa she does not understand her job she does not know a lick of information about ethics or problem solving.
Kids run freely around the entire gym... You pay $80 to a massive day care facility. Parents drop off kids at the front door and the kids float around the gym in places they are not allowed in but the staff doesn't care.
NORMALLY 5 stars or 5+ stars - facilities are nice, good people, but....I miss my gym the way it was. It has been six weeks since two of my three classes were canceled. They were wonderful classes. Many, many people were upset - I counted between the two classes and at least 60 different people affected by the cancellations. Many of us wrote and complained - as politely as possible when one is upset, and we were told that they are "working on it" and that both our former teachers are under consideration. On Sunday at Hip Hop there were 8 or 9 new classes posted on the door - 4 cycle classes, yoga, sculpt, etc. - the signature classes - the way LF wants to go - tons of cycle and toning. We all looked at that list with disappointment because neither of our classes were on that list and it has been almost two months. How are they "working on it." ? Where/how? I LOVED, LOVED, LOVED my gym before. :-)
They don't care about you as a member all they want is your money. They will never fix anything and they will never give you real feed back or follow up with you. This is the exact response on every review "Thank you for providing us with valuable feedback about " " at your facility. We appreciate you letting us know how you feel about the " " charge and understand your frustrations. We'll provide your feedback to the appropriate people to review. Thank you for choosing Life Time" Does this sound like someone who values you as a member? no... DO NOT GO HERE
New members first impression... Great facility. Service is excellent. Only problem is the one member parent who does not exercise and brings in several small children. In the pool area the screaming children get really loud. Why not limit each member to one or two children? It would be cleaner and quieter which would retain members who actually wanted to work out. Lets manage a club, not a daycare!!!!
Life Time Fitness is a US Gym based in Fridley, Minnesota. Life Time Fitness is located at 1200 E Moore Lake Dr, Fridley, MN 55432, USA.
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