A little late with my 5-star review since move in! I called to set up an appointment at 10:30am one day to move in two motorcycles on a nice 35-degree day mid December (last minute, how I usually operate) and was helped urgently and professionally. I was able to view the unit, handle all paperwork and get both bikes parked in the unit by 1:30pm that same day and was able to take advantage of the sun and warmer weather to do so! Highly recommended location!!! Staff (JANAE!!) is awesome here.
Janae is very hard worker they are always busy either in the office or outside cleaning up, keep up the great work!
Thomas provided excellent customer service. I'd reccomend this location.
After my unit was broken into it was very frustrating for me, being that I live out of town. It also seemed they may have had some careless workers who weren’t doing their best at making sure things were running smoothly. Today I received a call from a Jenae (hopefully correct spelling) and she sincerely apologized and made me feel comfortable with continuing to use them to store the rest of my things. I’m just glad thing worked out!
Do not Use Public Storage, you will be upset afterwards. If you pay with cash make sure to check your receipt. Not all staff, but one in particular is very shady if you pay with cash. Mickey Joy, the area manager doesn't care for customer service. This all from personal experience. I've complained to managers about issues and no one cares. No one has ever called me back about the issues I've had with this place.
Public Storage is a US Storage based in Fridley, Minnesota. Public Storage is located at 5350 Industrial Blvd NE, Fridley, MN 55421, USA.
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